Right of cancellation

You can cancel your contractual declaration in writing (e.g. letter or e-mail) within two weeks without giving reasons. The cancellation period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery). Timely dispatch of the cancellation is sufficient to comply with the cancellation period. The cancellation is to be sent to:

shopbuero | attn. Björn Müller | Apothekenstr. 15 | 21335 Lüneburg
or to: service@shopbuero.com

Consequences of cancellation

In the event of an effective cancellation, the services received by both parties (with the exception of any minimum quantity surcharges and shipping costs) must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return the goods received in whole or in part or only in a deteriorated condition, you may have to compensate us for the value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the item by not using the item as if it were your property and refraining from doing anything that could impair its value. You must bear the costs of returning the goods if the goods delivered correspond to those ordered. Otherwise the return is free of charge for you. The period begins for you when you send your cancellation and for us when we receive it.

End of the cancellation policy